Shipping policy

📦 Order Processing Time

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
  • During high-demand periods (sales, holidays, or new drops), processing times may extend slightly.
  • You will receive a confirmation email once your order has been processed and shipped.

🚀 Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times:

  • Standard Shipping (U.S.): 5–10 business days
  • Expedited Shipping (U.S.): 2–5 business days
  • International Shipping: 7–21 business days (varies by location)

⚠️ Delivery times are estimates and may be affected by carrier delays, weather, or high-volume shipping periods.

📍 Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Please allow 24–48 hours for tracking updates to appear.

⚠️ Incorrect Addresses

  • Please ensure your shipping address is correct at checkout.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If you notice an error, contact us immediately.

📦 Lost or Stolen Packages

  • Truth Thread Teez is not responsible for lost or stolen packages marked as delivered by the carrier.
  • If your package is missing, please contact the shipping carrier directly.
  • We recommend using secure delivery locations when possible.

🔁 Shipping Delays

While we strive to meet all delivery estimates, delays may occur due to:

  • High order volume
  • Carrier issues
  • Weather conditions
  • Customs processing (international)

We appreciate your patience and understanding.

📩 Contact Us

For any shipping questions or concerns, please contact us at:
Email: info@truththreadteez.com
Website: TruthThreadTeez.com